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Legal

Privacy Policy

We believe in transparency. This document explains exactly how we collect, use, and protect your personal information on CarzUAE.

Last updated: April 2025

01

Information We Collect

When you use CarzUAE, we collect distinct categories of information to ensure the platform remains secure and functional:

Account Information

Name, email address, phone number, and verified role (buyer, seller, or dealer).

Verification Data

Emirates ID images and selfie photos submitted during seller verification. These are strictly isolated.

Listing Data

Vehicle details, original photos, pricing, and precise location information.

Usage & Analytics

Pages visited and search queries to improve your tailored experience.

02

How We Use Your Information

  • To cryptographically verify your identity as a seller (via Emirates ID processing).
  • To securely display your car listings to vast networks of verified buyers.
  • To deliver critical transactional emails (listing receipts, verification updates).
  • To deploy optional price drop alerts and new listing notifications.
  • To actively detect and suspend fraudulent activity across the network.
03

Data Sharing

We do absolutely not sell your personal data. We share information only under strict conditions:

With verified buyers

Your name, phone number, and WhatsApp link are exposed on your listing explicitly so buyers can transact with you.

With payment processors

Encrypted payment payloads are transmitted directly to Tap Payments. We do not touch your credit card numbers.

With email infrastructure

Your email is piped exclusively to Resend to ensure instant transactional email delivery.

04

Data Storage & Security

Your data rests in heavily encrypted architectures using Supabase (hosted on top-tier AWS clusters). We enforce transport layer security (TLS) for all transient data. Hard verification images (like Emirates IDs) reside in private granular buckets accessible only to senior administrators resolving identity conflicts.

05

Your Rights

  • Access and immediately download a payload of your personal data.
  • Update or rapidly correct your vectors through your profile dashboard.
  • Permanently terminate your account and wipe associated data arrays.
  • Granularly unsubscribe from all non-critical marketing transmission.
06

Cookies

We utilize isolated, essential cookies designed exclusively for authentication and session continuity. We firmly reject the deployment of third-party tracking cookies or invasive advertising pixels on our core platform.

07

Contact

For privacy-related inquiries or to enforce your right-to-be-forgotten, ping our compliance team at support@carzuae.app.